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Route: London Heathrow Airport to Malta Luqa International Airport
Departure date and time of flight: 10:50am on the 22nd October 2009 Flight Number: KM101 Flight duration: 3 hours 10 minutes Class: Economy Class Aircraft type: Airbus A320 Punctuality of the flight: The flight was on time. Any baggage issues: No issues- the bags arrived on time and in one piece. Comments on the check-in staff and any issues: This was my first time to fly Air Malta and my first time to fly to Malta as well. We departed from Heathrow Terminal 4 on time and landed around 10 minutes earlier than schedule. The check-in staff were very friendly and helpful. There was no rush- everything was smooth. Comments regarding the pre-meal service: Choice of drinks (tea, coffee, orange juice, apple juice, lemonade or coca-cola), and a selection of Maltese red and white wines. Comments regarding the first meal: Lunch was served around an hour after take off (Just as we were over Paris...check out the photos!!). The meal consisted of roasted beef balls served with a healthy portion of slightly spicy steamed rice. This was accompanied with a soft bread. The beef balls were delicious- nicely blended in well with the fragrant rice. This was a traditional Maltese meal served with pride with true Maltese tradition! The meal seems a bit small, but it was enough to fill the stomach for such a medium haul flight. Comments regarding the drinks service: A second round of drinks was offered after the meal- this included the complimentary selection French and Australian red and white wines. Comments regarding the in-flight snacks (if any): None Comments on the in-flight system (if any): In the A320, the in-flight system was provided in the form of a map of the route. Comments of professionalism of the cabin crew: Very professional staff and very friendly. They served in a true Maltese tradition! Improvements that could be made: This was a great flight, and on such a short flight, it is difficult to find any faults. Everything was just fine. Comments on the interior of the aircraft (including seat comfort): The aircraft was clean, the flight was not full and it was very comfortable to be able to sit and enjoy the flying experience with Air Malta. Overall rating 1-10 (worst-best): 10
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